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Industries/Retail
Retail  ·  AI Governance Policies

Personalization engines shouldn't have open access to your customer database.

Recommendation engines, pricing AI, and customer support agents routinely access purchase history, payment data, and PII. AutoPIL enforces what each agent can see — and logs every access decision against the policy that allowed it.

AI Agent Policies — Retail

10 policies across merchandising, customer experience, and loss prevention — governing the data boundaries between personalization, pricing, and shrinkage detection in omnichannel retail environments.

merchandising.yaml4 roles
customer_experience.yaml3 roles
loss_prevention.yaml3 roles
All 10 agent roles
inventory_planning_agentpricing_analystcategory_managersupplier_negotiation_agentpersonalization_agentloyalty_agentreturns_agentshrinkage_detection_agentlp_fraud_analystincident_investigation_agent
policies/retail/merchandising.yaml
policies:
  # Pricing analyst — cost and market data; blocked from individual customer profiles and payment records
  - name: pricing_analyst_policy
    agent_role: pricing_analyst
    allowed_sources:
      - cost_data
      - competitor_pricing
      - market_benchmarks
      - margin_reports
    denied_sources:
      - individual_customer_profiles
      - payment_records
      - legal_contracts
    allowed_tasks:
      - price_recommendation
      - margin_analysis
      - competitive_benchmarking
    denied_tasks:
      - customer_targeting
      - payment_processing
    max_sensitivity: medium
Applicable Regulations — Retail
Where AI governance breaks down in Retail
PII overreach in personalization
Recommendation engines accessing more customer data than they need creates CCPA and state privacy law exposure. AutoPIL enforces minimum-necessary access at the source level.
Payment data access gaps
PCI DSS requires strict controls on who can access cardholder data. AI agents are subject to the same rules — but most don't enforce them. AutoPIL does.
Price discrimination exposure
Pricing AI with unconstrained access to customer attributes creates fair practice risk. AutoPIL enforces source-level boundaries that prevent protected-class data from reaching pricing models.
How to use

One path.
Your industry loaded.

Point policy_path at your industry directory. AutoPIL loads every YAML file recursively — roles, sensitivity rules, and process groups wired up automatically from the directory structure. No additional config needed.

Policies are hot-reloaded at runtime. Extend or override any pre-built policy via the REST API without redeploying your agents or restarting services.

setup.py
from autopil import ContextGuard

# Point at your industry — only those policies load
guard = ContextGuard(
    policy_path="policies/retail/",
    audit_db="autopil.db",
)

# policies/retail/ — loads recursively
# Switch verticals by changing the path — nothing else changes.

Start with Retail.
Extend from there.

Pre-built policies for retail are included in every AutoPIL trial. Extend or override any rule via the REST API without redeploying.